Privacy Policy

Overview

1. Information We Collect

We collect information in a few different ways:

Information you provide to us directly

When you use our Site, you may provide us with:

• Name

• Email address

• Shipping and billing address

• Phone number (if you choose to provide it)

• Order details and purchase history

• Any messages you send us (for example, through our contact form or email)

Information collected automatically

When you visit the Site, we automatically collect certain information about your device and how you use the Site, such as:

• IP address

• Browser type and version

• Pages you visit and time spent on them

• Referring website or link

• General location (city/region level, not precise)

This information is typically collected using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order status, shipments, and support requests

• Send you updates, marketing emails, and promotions (if you choose to subscribe – you can opt out at any time)

• Improve and customize our Site, products, and customer experience

• Detect, prevent, and address technical issues, fraud, or misuse of the Site

• Comply with legal obligations and our record-keeping requirements

3. Payments

We use third-party payment processors (such as [Wix Payments / PayPal / other, if you know it]) to handle payments securely.

When you make a purchase, your payment information (like credit or debit card numbers) is processed directly by these providers. We do not store your full card details on our servers.

Each payment provider handles your data in accordance with its own privacy policy.

4. Cookies and Similar Technologies

Cookies are small text files stored on your device when you visit a website.

We use cookies to:

• Keep you logged into your account

• Remember items in your cart

• Understand how visitors use our Site so we can improve it

• Support basic analytics and performance

You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Site may not function properly.

5. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers who help us operate the Site and run our business (for example: payment processors, shipping carriers, email service providers, analytics tools)

• Professional advisors (such as accountants or legal advisors) where necessary

• Authorities or law enforcement if required by law or to protect our rights or the rights of others

These third parties are only given the information they need to perform their services and are expected to protect your data.

6. Data Retention

We keep your personal information for as long as it is needed for the purposes described in this Policy, including:

• To provide products or services to you

• To maintain accurate business and tax records

• To resolve disputes or enforce our agreements

When data is no longer needed, we will take reasonable steps to delete or anonymize it.

7. Your Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, such as:

• Accessing the information we hold about you

• Requesting corrections if your information is inaccurate or incomplete

• Asking us to delete certain information, subject to legal obligations

• Opting out of marketing emails at any time by clicking “unsubscribe” or contacting us

To exercise any of these rights, contact us using the details at the end of this Policy.

8. Children’s Privacy

Our Site and products are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Links to Other Websites

Our Site may contain links to third-party websites that we do not operate. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the Site after any changes means you accept the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at:

• Email: [support or info email]

• Mailing address (if they have one and want it listed):
  [Business name]
  [Street address]
  [City, State, ZIP]

You can paste this into the Privacy Policy page, replace the bracketed parts with the client’s info, then send them a quick “please review/approve” message. That keeps you in your lane (designer/dev, not lawyer) while still handing them something that looks professional and complete.