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Terms & Conditions

​​Last updated: November 25th, 2025

Welcome to Genetiques Hair and Beauty (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website, (the “Site”), and any purchases you make through it.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Overview

1. Use of the Site

  • You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase on the Site.

  • You agree to use the Site only for lawful purposes and in accordance with these Terms.

  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a user has violated these Terms or applicable law.

2. Account Creation

  • You may create an account to speed up checkout and view your order history.

  • You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

  • If you suspect unauthorized use of your account, you should notify us immediately.

3. Products and Orders

  • We make reasonable efforts to display product information, descriptions, and images accurately. However, we do not guarantee that colors, packaging, or details will always appear exactly the same on your device.

  • Placing products in your cart does not guarantee availability. An order is considered accepted once payment is processed and you receive an order confirmation email.

  • We reserve the right to limit quantities, discontinue products, or refuse any order, for example in cases of suspected fraud or incorrect information.

4. Pricing and Payment

  • All prices on the Site are listed in [currency, e.g., USD] and are subject to change without notice.

  • Taxes, shipping fees, and any applicable charges will be calculated and displayed at checkout.

  • We accept payment methods shown at checkout and use third-party payment processors to securely handle your payment information.

5. Shipping, Returns, and Refunds

  • Shipping, delivery times, and related details are described in our Shipping Policy.

  • Returns, replacements, and refunds are handled according to our Refund / Return Policy.

By placing an order, you acknowledge and agree to the terms of those policies.

6. Personal Care Products

Our products are personal care items intended for external use only. Individual results may vary.

  • Always review the ingredient list before use, especially if you have allergies or sensitivities.

  • If irritation or an adverse reaction occurs, discontinue use and consult a healthcare professional.

  • Information on the Site is for general informational purposes only and is not a substitute for professional medical advice.

7. Intellectual Property

  • All content on the Site—including text, images, graphics, logos, product names, and design—is owned by or licensed to Genetiques Hair and Beauty and is protected by copyright, trademark, and other laws.

  • You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written permission, except as necessary for personal, non-commercial use of the Site.

8. User Content (Reviews, Comments, etc.)

  • If you submit reviews, comments, photos, or other content (“User Content”), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, display, and distribute that content in connection with our business (for example, on the Site, in marketing, or on social media).

  • You represent that you own or have the right to share any User Content you submit, and that it does not infringe the rights of any third party or violate any law.

  • We may remove or edit User Content at our discretion.

9. Prohibited Activities

You agree not to:

  • Use the Site for any fraudulent or unlawful purpose

  • Attempt to gain unauthorized access to the Site, other accounts, or our systems

  • Interfere with or disrupt the operation of the Site (e.g., via bots, scraping, or harmful code)

  • Use any content from the Site for commercial purposes without our permission

10. Disclaimers

  • The Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

  • To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • We do not guarantee that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Genetiques Hair and Beauty and its owners, employees, and affiliates will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site or our products.

  • Our total liability for any claim related to the Site or a purchase made through the Site will not exceed the total amount you paid for the order at issue.

Some jurisdictions do not allow limitations on certain damages, so parts of this section may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Genetiques Hair and Beauty and its owners, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Site or products

  • Your violation of these Terms

  • Your violation of any rights of a third party

13. Governing Law

These Terms and your use of the Site are governed by the laws of [State / Province, Country], without regard to its conflict of law principles.

Any disputes arising out of or relating to the Site, products, or these Terms will be subject to the exclusive jurisdiction of the courts located in [City, State / Province], unless applicable law requires otherwise.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page.

Your continued use of the Site after any changes have been posted means you accept the updated Terms.

15. Contact Us

If you have any questions about these Terms, you can contact us at:

  • Email: [support or info email]

  • Mailing address (if they want it listed):
    [Genetiques Hair and Beauty]
    [Street address]
    [City, State, ZIP / Country]

Game plan: paste this into the Terms page, plug in the brackets, then send the client a quick “here are the draft Terms/Privacy/Policies for review” message so they can bless it or tweak. That’s pro as hell without you accidentally practicing law.

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